At Consulate Health Care, our Core Values mean everything to us. They define not only who we are as individuals, but are the fundamental principles that guide us each day in our mission of Providing Service with Our Hearts and Hands. Not just because it’s our job, but because it’s our calling.

Our employees are dedicated in helping pave a path home for our short-term patients and know the importance of making Consulate Health Care a place to get better, and a place to live for our long-term residents. Treating people like loved ones and taking the extra measures to create the comforts of home during a critical time makes us who we are. As Ambassadors of Care, our employees provide a steady calm during critical times for our patients, residents, and their families.

From our mission come stories that our employees have lived – and are living on a daily basis. They are amazing, impactful – and most importantly, 100% real. Our employees’ embodiment of our Core Values changes the way our patients, residents, and families think about care and perpetually demonstrates why Consulate is at the heart of caring. We’ve created this channel to share the heartwarming stories of compassion, honesty, integrity, respect, passion and so much more.

Kari Ward is smiling and holding up her Employee of the Month award, with the word "compassion" printed beneath

Legacy of compassion

Inspired by family members who came before her, Consulate Health Care of Pensacola CNA Kari Ward strives to employ the “golden rule” in offering compassion to those she interacts with each day.

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Photo of Jamie Taphorn smiling next to the Fletcher Health and Rehab sign. The word passion is printed below.

An infectious passion and hope

Jamie Taphorn, administrator-in-training at Fletcher Health and Rehabilitation Center, has an infectious passion for senior health care, and a refreshingly energetic approach to making residents’ lives better each and every day. Learn more about her career journey here, and where she’s going next.

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Headshot of Alfredo Navarette-Alejo smiling with the text "passion" and "integrity" printed below him

Called to care

Alfredo Navarette-Alejo, LPN and evening shift supervisor at Countryside Rehab and Healthcare Center has a calling to bring relief, joy, and healing into residents’ lives. Learn more about his journey here.

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Headshot of Jeanne Maclin smiling, with the words "respect," "compassion," and "integrity" printed beneath her

A solid foundation of integrity

Jeanne Maclin is fueled by a hunger for more knowledge and wisdom—that of her residents and fellow staff members alike. She considers integrity the foundation of all 5 core values, but her passion for high-quality care is undeniable.

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