At Consulate Health Care, our Core Values mean everything to us. They define not only who we are as individuals, but are the fundamental principles that guide us each day in our mission of Providing Service with Our Hearts and Hands. Not just because it’s our job, but because it’s our calling.

Our employees are dedicated in helping pave a path home for our short-term patients and know the importance of making Consulate Health Care a place to get better, and a place to live for our long-term residents. Treating people like loved ones and taking the extra measures to create the comforts of home during a critical time makes us who we are. As Ambassadors of Care, our employees provide a steady calm during critical times for our patients, residents, and their families.

From our mission come stories that our employees have lived – and are living on a daily basis. They are amazing, impactful – and most importantly, 100% real. Our employees’ embodiment of our Core Values changes the way our patients, residents, and families think about care and perpetually demonstrates why Consulate is at the heart of caring. We’ve created this channel to share the heartwarming stories of compassion, honesty, integrity, respect, passion and so much more.


Abundant compassion

Every person has a special gift, and Vernon Cave at Envoy of Westover Hills in Richmond, Virginia has made the most of her gift of abundant compassion.

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Gift of Service

As Consulate’s receptionist in Maitland, Florida, Kimberly Chaires enthusiastically greets every person who enters the front door or calls Consulate’s main phone number.

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A community of generosity

The Christmas season can be difficult for seniors who aren’t able to be home celebrating with their families. What follows is an extraordinary account of a community determined to make the holiday season joyful for all of the patients at Consulate Health Care of Melbourne in Melbourne, Florida.

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Working with excellence and grace

Billy Ward, who is a maintenance director at Fletcher Health and Rehabilitation Center in Tampa, Florida, has a passion for his job that allows him to lift the spirits of everybody around him, including his co-workers and the care center patients.

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