At Consulate Health Care, our Core Values mean everything to us. They define not only who we are as individuals, but are the fundamental principles that guide us each day in our mission of Providing Service with Our Hearts and Hands. Not just because it’s our job, but because it’s our calling.
Our employees are dedicated in helping pave a path home for our short-term patients and know the importance of making Consulate Health Care a place to get better, and a place to live for our long-term residents. Treating people like loved ones and taking the extra measures to create the comforts of home during a critical time makes us who we are. As Ambassadors of Care, our employees provide a steady calm during critical times for our patients, residents, and their families.
From our mission come stories that our employees have lived – and are living on a daily basis. They are amazing, impactful – and most importantly, 100% real. Our employees’ embodiment of our Core Values changes the way our patients, residents, and families think about care and perpetually demonstrates why Consulate is at the heart of caring. We’ve created this channel to share the heartwarming stories of compassion, honesty, integrity, respect, passion and so much more.
No one is pressed to their limits like the frontline caregivers during the current COVID-19 pandemic. Stephanie Hatfield, assistant director of nursing at Parkview Nursing and Rehabilitation Center, in Pikeville, Kentucky is familiar with taking on challenges and pressing through to successful completion, and that experience is paying off today.
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During her 22 years at Brentwood Retirement Community, in Lecanto, Florida, Laura Richburg has learned exactly how important staffing is. With COVID-19, it’s more critical than ever. Healthcare workers are taking extra steps to ensure the safety of patients, residents, and themselves, and that requires substantial staffing. Read more about how one care center staffs for success.
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Boundless energy allows Taylor Grimm, LPN to go above and beyond for staff and residents at Kings Daughters Community Health and Rehabilitation in Staunton, Virginia. Read about the creative ways Taylor and the other care center staff have modified residents’ favorite activities to account for “social distancing.”
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Maria Heinlein, who is Consulate Health Care’s Vice President of Quality Assurance and Clinical Practice, is passionate about providing the support, education, and infrastructure that enable the Consulate caregivers to deliver the most compassionate and highest quality care.
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