Clay County Care Center receives a deficiency-free survey

Hayesville, NC (January 22, 2020) – Clay County Care Center, a 120-bed skilled nursing center, located in Hayesville, NC, recently received a deficiency-free survey this month.

As a part of the Centers for Medicare and Medicaid Services (CMS), health care centers are measured and rated on a 5-star scale, helping families and caregivers compare providers more easily.

Amongst the CMS rating system, state surveyors also perform annual inspections to evaluate services and renew the care center’s state licensure. Surveyors enter the care center unannounced to interview and observe staff, check records and determine compliance with regulations. These regulations include quality of care, residents’ rights, and HIPAA governance.

This achievement is a tremendous representation of the commitment to quality of care and service that Clay County Care Center caregivers provide their residents.

Receiving a deficiency-free survey is a reflection of the care center’s operations passing each of the many applicable regulations, and is a tribute to the standards of care that all of their employees follow every day.

Consulate Health Care’s employees strive every day to make a positive difference in the lives of those entrusted to their care. Achieving a deficiency-free survey shows a commitment to accountability and working towards safe clinical outcomes all while living out their mission of “Providing Service with Our Hearts and Hands.”

Clay County Care Center earned their deficiency-free survey on January 16, 2020.

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